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Last updated: September 2024

1. Introduction

cliff-works is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws. This page outlines how we comply with data protection requirements and explains your rights as a data subject.

2. Data Controller

cliff-works acts as the data controller for personal information collected through our website and services. As the data controller, we are responsible for determining how and why personal data is processed.

Contact details:
cliff-works
47 Greenway Circuit
Parramatta NSW 2150
Australia

Email: [email protected]

3. Legal Basis for Processing

We process personal data only when we have a valid legal basis to do so. The legal bases we rely on include:

4. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.

5. Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for which it was collected.

7. International Data Transfers

If we transfer your personal data outside Australia or the European Economic Area, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

8. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

9. Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details provided above. We will respond to your request within one month. In certain circumstances, we may need to verify your identity before processing your request.

10. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. In Australia, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.